SPA ETIQUETTE
Si! Spa is an environment of relaxation and tranquillity. Please respect all spa guests’ right to privacy and serenity. We encourage our guests to leave their mobile phones in their lockers to enjoy a tech free experience without interuption from reality.
SPA BOOKING T&Cs
To secure your booking we require a £20 per person non-refundable deposit, voucher code or full payment. Bookings can be rescheduled within 48 hours, cancellation, no show or reschedule less than 48 hours, incurs a full service charge, lost deposit or full voucher redemption. Treatment courses are non-refundable and non-transferrable.
CHILDREN POLICY
Access to Si! Spa including the Thermal Suite heat and water experience, changing facilities and gym are restricted to over 16 years. Under 18 year old must be accompanied by an adult througout the visit.
HEALTH CONDITIONS
Kindly advise us of any health conditions or allergies which could affect your choice of treatment when making your Si! Spa reservation.
PREGNANCY
We have specially designed treatments for expectant ladies or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable after the first trimester to ensure your time with us is safe but special. Please note that the NHS advise that you should avoid the use of saunas, steam rooms and hot tubs whilst pregnant due to the risks of overheating, dehydration and fainting. You're likely to feel warmer than normal during pregnancy, and it's possible that a significant rise in your core temperature could be harmful in pregnancy, particularly in the first 12 weeks. For this reason and for the safety of our customers, we advise all pregnant women to avoid the use of our Thermal Suite and outdoor hydro pool.
CANCELLATIONS
Our reservation and cancellation policies provide more flexibility and peace of mind. Changes or cancellations are permitted up to 48 hours before your scheduled arrival date. Your £20 deposit is transferrable to another available date and is non-refundable. 100% charge will be incurred for any treatment or Si! Spa Ritual not cancelled at least 48 hours prior to your scheduled time.
VALUABLES
Please keep all valuables in your bag, in the lockers provided during your visit. We regret we cannot be held responsible for any loss or damage of personal items. We advise that all jewellary is removed before using any of our facilities & treatments.
Si! SPA DINING AND REFRESHMENTS
Enjoy dishes created from our special menu in the Si! Spa restaurant. You can also indulge with a glass of Champagne or Prosecco, cocktail or mocktail, or simply relax with our selection of teas, coffees or soft drinks.
We want you to enjoy our champagne and cocktail bar during your visit, however we have the right to decline the sale of alcohol if necessary. For your wellbeing, we do not encourage excessive alcohol consumption after using the Thermal Suite or before/ after spa treatments.
Guests must be over 18 years old in order to enjoy an alcoholic beverage within the spa.
ENHANCE YOUR EXPERIENCE
If looking to add an overnight stay, please let us know. We have some excellent packages available, including dinner, bed and breakfast packages in addition to spa treatments.
Si! SPA AT HOME
To continue your spa experience at home all our ESPA and ishga products used within treatments are available to purchase.
Si! Spa FAQs
To help with your booking and ahead of your arrival with us, we have noted a few Frequently Asked Questions regarding Si! Spa.